Thursday, December 5, 2013

...With Bad Attitudes...

Heh. Sent in by Jacqueline from TX is this uplifting story:

Central Texas Schlotzsky’s closed for ‘attitude adjustment’
ABILENE, Texas – A sign outside a Schlotzsky's restaurant in Abilene has a lot of people talking -- it says "closed for attitude adjustment."

The owner shut the doors last week after he said he noticed a decline in customer service. He fired some workers and retrained the rest.
I'll bet firing the ones with bad attitudes helped with the attitude adjustment, eh? This, right here, is why the concept of a "living wage" is so much crap. You start paying every chump with a heartbeat $15 an hour just for showing up, you watch as customer "service" becomes as outdated a concept as getting your windshield washed when you gas up your car.

So, yeah, I'm digging the idea of "closed for attitude adjustment." I'll wager part of the point is to show that when the business is closed, *no one* makes money. If they continue to provide really crappy customer service, the business will be closed permanently. So, you have two choices: Improve the customer service, or look for another job. Amazing that so many would choose "do such a crappy job the restaurant is driven out of business"...

Then again, they've got the shining example of the auto unions in Detroit to thank for that...

That is all.


4 comments:

Tango said...

Wow.... I like that!

Heath J said...

But did they have filthy minds??

Anonymous said...

As a 10 year survivor of the restaurant industry (College took longer than expected), I saw a lot of good and bad workers. People with bad attitudes will always exist and they can be poison.

Their attitude has little to do with the job, they'd bitch if they were tipped well or not, bitch if it was too busy, too slow, too steady; or if they worked extra hours or got out early. IOW, some people are just ___holes.

The owner probably noticed most of his regulars are gone, and so is his livelihood.

Windy Wilson said...

My attitude has always been that the business is the boat, and as bad as it can get, we're better off not swimming. Now if EVERYONE in the ship would understand that. There are some who believe the business is there for their own well being and happiness, something like the way Kim Jong Un views North Korea. Thankfully there's still the front door.